Picwand Privacy Policy
Welcome to picwand.ai. This Privacy Policy governs your use of the picwand.ai website, mobile application, software downloads, and online tools (collectively, the "Service"). Please take a moment to read and understand this policy. By accessing or using the Service, you agree to the collection, use, and disclosure of your personal information as described herein.
Information Collection and Consent
Introduction
This Privacy Policy outlines our practices concerning the collection, use, disclosure, processing, transfer, and storage of the information provided by you when using the service. By using, browsing, accessing, or downloading any service from the Platform, you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure, or transfer of your information as described herein.
Withdrawal of Consent
You may withdraw your consent for the collection and use of your information, including Personal Information (defined below) or Sensitive Personal Data or Information (defined below), at any time. However, please note that withdrawing your consent may impact our ability to provide certain services, and it will not affect the processing of Personal Information based on your previous consent.
Types of Information Collected
At picwand.ai, we collect various types of information to enhance your experience and provide you with our services effectively. Here's a breakdown of what data we collect and how we use it:
Account Information
When you engage with our services, sign up, or participate in activities such as subscriptions, newsletters, surveys, competitions, or events, we receive personal information about you. This data, including your name, email address, postal address, and telephone number, enables us to provide and manage these services efficiently. You have the option to customize how we use your information for marketing purposes, and you can update your marketing preferences whenever you like.
Stored Files and User Content
To deliver our services, we store, process, and maintain files and data you create or upload using our services. This includes files, charts, sharing lists, and other account-related data. We maintain previous versions of your files to ensure the smooth operation of our services and to provide you with a seamless user experience.
Usage Information
We gather information related to your use of our services, including actions taken while using our platform, such as editing, viewing, sharing content, changing settings, and logging in and out of your account. This data assists us in improving our services, developing new features, and enhancing the overall experience for both you and other users.
Device Information
We also collect data pertaining to the devices you use to access our services. This information encompasses details like IP addresses, system language, browser type, device specifications, software versions, the webpage you visited before arriving at our platform, and device identifiers. Depending on your device settings, location information may also be transmitted to our services.
Uploaded and Stored Files
We take data security seriously. All images or data you upload are treated with the utmost confidentiality. Your data is transmitted using SSL/TLS encryption to ensure security during transfer. We only use your uploaded content for the requested image processing. It's essential to note that all images and their results are automatically and permanently deleted from our servers one hour after you last edited or closed the image processing page.
Email Marketing and Communications
We may send you various types of communications as part of our services:
Transactional Communications: These include service-related updates and administrative communications, such as account notifications, changes to our services, security alerts, and important service-related notices. These communications are an integral part of our services to you.
Marketing Communications: You may receive marketing communications from us, including emails and other forms of communication. You have control over how we use your information for marketing purposes, and you can adjust your preferences at any time.
Information You Provide
You may be asked to provide various types of information when using the Service, including but not limited to your name, contact information, email address, preferences, and demographic information ("Personal Information"). You agree to provide accurate, up-to-date, and truthful information. You can access, amend, alter, or request the deletion of your information by contacting us.
Minors
The Service is not directed toward minors under the age of 18. We do not knowingly collect Personal Information from individuals under 18 years of age. If we become aware of such information being collected, we will take steps to delete it.
Use of Information Collected
How We Use Your Information
We may collect, use, or process your information, including Personal Information and Sensitive Personal Data or Information, for the following purposes:
Creating and Providing Access to Your Account
We collect and use your information to create and provide you access to your registered account on the Platform. This allows you to use and benefit from our services seamlessly.
Developing, Delivering, Processing, and Improving Our Products and Services
We use your information to develop, deliver, process, and improve our products, services, and content. This includes personalizing your experience to better meet your needs and preferences.
Providing Information and Updates
We may use your information to inform you about our products, services, offers, updates, and upcoming events. This includes providing you with information related to order confirmations, invoices, technical notices, and security alerts.
Internal Analytical and Research Purposes
We may use your information for internal analytical and research purposes. This includes auditing, data analysis, and research aimed at enhancing our products, services, and customer communications.
Legal and Regulatory Compliance
To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority, we may use your information. This helps us ensure that we operate within the boundaries of the law.
Resolving User Requests and Disputes
In the event that you raise a request, dispute, grievance, or complaint related to your use of the Platform, we may use your information to resolve such issues efficiently.
Detecting and Preventing Fraud and Illegal Activities
We use your information to detect or monitor any fraudulent or illegal activity on the Platform. This helps us maintain a secure environment for all users.
Disclosure of Information Collected
Third-Party Service Providers
We may disclose your information to trusted third-party service providers who assist us in providing services on the Platform, such as payment gateway providers, data analytics firms, and customer support services. These third parties are bound by confidentiality obligations and follow industry security standards.
Legal or Judicial Requests
We may disclose your information when required by law, judicial decree, or when we deem it necessary to protect our rights and the rights of other Users, prevent harm, or address fraud and credit risk.
Business Transfer
In the event of a reorganization, sale of assets, division, or transfer of our business, your information may be disclosed or transferred to a third party. We will ensure that such third parties maintain appropriate confidentiality and security measures.
Payment Gateway Providers
A third-party payment gateway provider may collect certain financial information from you, such as credit/debit card details or bank account information, during transactions on the Platform. All Financial Information collected is processed securely through approved payment gateways and is subject to encryption. We do not store your Financial Information, and we are not responsible for any actions or breaches related to third-party payment gateway providers.
International Data Transfers
Your information may be transferred, stored, or processed in countries other than the one where you access the Platform. By using the Platform, you consent to such transfer of your information outside of your country and within our affiliates, subsidiaries, and partners whose personnel and subcontractors have agreed to ensure the same level of data protection as prescribed under this Privacy Policy and the data protection laws of India.
Security
Security Measures
The security of your Personal Information is important to us. We have implemented security policies, rules, and technical measures, including firewalls, transport layer security, and other physical and electronic security measures, to protect the Personal Information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. When you submit your information on the Platform, your information is protected through our security systems. Please note that we use international and industry-recognized standards as per applicable laws, rules, and regulations.
Limited Access
Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.
Limitations of Security
Although we make the best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to the public, you understand and acknowledge that there is no such thing as complete security. We do not guarantee that there will be no unintended disclosures of any information or potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control, including acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breaches of security and encryption, etc.
Cookies Policy
Automatic Information Collection
When you access the Service, we may automatically collect information such as your IP address, web browser type, and patterns of utilization. This information is used for analysis and improving services but is not shared with third parties without your permission.
Use of Cookies
The Platform uses temporary cookies to store certain data but does not store Personal Information in cookies. You can set your web browser to delete or disable cookies, which may affect access to certain areas of the Platform.
Third-Party Advertisements
We may allow other companies or entities to serve advertisements to you. These companies or entities include third-party advertisement servers, advertisement agencies, advertisement technology vendors, and research firms. While we may target some advertisements to you based on a certain general profile, we do not use Personal Information to target advertisements to you. We may allow authorized third parties to place or recognize a unique cookie on your browser for the purpose of serving relevant advertisements.
Third-Party Websites
We do not exercise control over third-party websites displayed as search results or links on the Platform. These other sites may place their own cookies or other files on your computer, collect data, or solicit personal information from you, over which we have no control and shall not be held responsible or liable. We do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites. The inclusion or exclusion of links does not imply any endorsement by us of such websites, the website’s provider, or the information on the website.
Telephone Records
We may keep records of telephone calls received from and made to Users for the purpose of administration of services, research and development, training, business intelligence, business development, or User administration. We may share such telephone records with third parties when required by law or when required to provide or facilitate the User with the services.
Testimonials and Reviews
You consent to our reproduction/publishing of all testimonials and reviews given by you on the Platform in relation to the services or the Products. You agree that we may edit the testimonials and reviews provided by you and reproduce/publish such edited or paraphrased versions of the testimonials and reviews on the Platform. If you have any concerns with the reproduction/publication of any testimonial or review provided by you, you may contact us at [Contact Us Email Address].
Opt-Out Policy
Opt-Out of Promotional Communication
We do not permit third-party service providers to market their services or send promotional communications to you. You can opt out of receiving promotional emails by clicking the "unsubscribe" link or contacting us. We reserve the right to limit membership based on the availability of contact information. All Users will be notified by email prior to any actions taken.
Retention of Information
Data Retention
We reserve all the rights to retain your information and any data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under applicable law. Your images are anonymously stored with us.
Modification
Policy Amendments
We reserve the right to amend this Privacy Policy at any time. The updated Privacy Policy will be posted on the Platform. We encourage you to review it periodically.